Personal and competent. Real customer service.
We focus on competence, customer proximity and comprehensive personal support. You as a GRASS customer know your Key Account Manager personally and he knows his customers. The GRASS Key Account Manager works closely together with the technical account manager, who knows the COAGO world of his customer very well.
A particularly efficient duo that takes care of all the needs of its customers, from the receipt of a request to its implementation and the provision of the solution.
Maintenance. Investment Protection. Future-Proof
The main focus should not be to think about your investments value retention, but how to increase your investments value. Our maintenance services help you to protect your investment and to increase your benefits.
COAGO MES is continuously improved and adjusted permanently to new functional, technical and legal requirements. This way GRASS customers benefit from the permanent development of the functional scope of services. COAGO MES maintenance and further developments are 100% focused on the industry requirements and exclusively developed for roll production and converting processes.
GRASS offers state of the art solutions and this way COAGO MES customers are always a few efficient steps ahead of their competitors. These are strategic competition advantages, which are highly appreciated by GRASS customers.